Terms of Service

Team Moore IT provides managed IT and cybersecurity services to businesses, including help desk support, endpoint management, Microsoft 365 administration, network and firewall management, backups, and security monitoring. The specific scope of services, deliverables, and timelines for any engagement are defined in a separate written agreement or proposal provided to the client prior to commencement of work. These Terms apply broadly to all interactions with our website and services unless superseded by a signed service agreement. If these Terms conflict with a signed service agreement, the service agreement controls.

By using this website, you agree to:

• Use the site only for lawful purposes and in a manner that does not infringe the rights of others
• Not attempt to gain unauthorized access to any part of the website or its underlying infrastructure
• Not use automated tools to scrape, crawl, or extract data from the website without our express written consent
• Not transmit any material that is harmful, defamatory, obscene, or otherwise objectionable

We reserve the right to restrict or terminate access to the site for any user who violates these Terms.

You agree to provide accurate information, timely access, and the cooperation we reasonably need to deliver the services, and to comply with the laws that apply to your business. You are also responsible for maintaining appropriate software licenses, for your users’ compliance with your own policies, and for decisions about which of our recommendations to adopt.

Payment terms are outlined in individual service agreements and proposals. Unless otherwise agreed in writing: invoices are due upon receipt or as specified in the project agreement; late payments may result in a pause or suspension of services; the client is responsible for any applicable taxes, ad spend budgets, or third-party platform fees unless explicitly included in the service scope.

All content on this website, including text, graphics, logos, images, and code, is the property of Team Moore LLC and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any site content without our express written permission.

For client deliverables (websites, ad creative, automation workflows), ownership terms are specified in each client’s service agreement. Unless otherwise stated in writing, full ownership transfers to the client upon receipt of final payment.

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of an engagement. We will not disclose your business information, strategy, or results to third parties without your consent, except as required by law or as necessary to fulfill the services (e.g., sharing ad account access with platform representatives).

Our IT services rely on third-party software and cloud services, including Microsoft 365. Your use of those products is subject to their publishers’ license terms. If we provide Microsoft cloud subscriptions to you, your use of them is also subject to the Microsoft Customer Agreement, which you accept as a condition of the subscription. We are not responsible for outages, defects, or changes in third-party products, though we will work with the publisher on your behalf to resolve them.

This website and its content are provided “as is” without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

While we work to prevent security incidents, data loss, and downtime, no set of IT or security measures can eliminate every risk, and we cannot guarantee that any system will be free from interruption, data loss, or security breaches.

To the fullest extent permitted by law, Team Moore LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if advised of the possibility of such damages. Our total liability in connection with any claim arising out of or related to these Terms or our services shall not exceed the total fees paid by you to us in the three (3) months preceding the claim.

You agree to indemnify and hold harmless Team Moore LLC from claims, losses, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, your misuse of our website or services, or the materials and information you provide to us, except to the extent caused by our own negligence or misconduct.

Either party may terminate an ongoing service engagement with written notice as specified in the applicable service agreement. Upon termination, the client is responsible for payment of all work completed through the termination date. We reserve the right to terminate any engagement immediately in cases of non-payment, misrepresentation, or violation of these Terms.

At the end of an engagement, your documentation and credentials stay in the vault your organization owns and leave with you, and we will cooperate in an orderly transition as described in your service agreement.

These Terms are governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Indiana.

These Terms, together with any signed service agreement, are the entire agreement between you and us about their subject. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent.

We reserve the right to update these Terms at any time. The “Last updated” date at the top of this page reflects the most recent revision. Your continued use of our website following any changes constitutes your acceptance of the revised Terms.

If you have questions about these Terms, please contact us: